To Zoom Customers,
Following the release of the new MicTrak series (M2, M3, and M4) in December 2022, we received feedback that some recorders were experiencing RF (radio frequency) interference.
We investigated these reports and found that certain units from the initial pilot lot were affected by a flaw in the assembly process. The affected units are more prone to RF interference under specific circumstances.
Should you experience RF noise and your unit’s serial number falls within the range listed below, please contact Zoom North America at info@zoom-na.com / 631-542-5270 or your local Zoom Distributor for a free replacement.
Serial Number Range
Japan
M2 : 0002 - 1360
M3 : 0302 - 1096
M4 : 0007 - 0650
USA
M2 : 0171 - 1290
M3 : 0101 - 1400
M4 : 0101 - 1800
Europe
M2 : 0371 - 0960
M3 : 0011 - 1010
M4 : 0311 - 1500
At Zoom, we strive for excellence and we value the creators who use our products.
We sincerely apologize for the inconvenience this may have caused.
Zoom Corporation